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Tuesday, April 24, 2012

Response to CNN

Follows is the letter to Ashleigh Banfield regarding a report on maintenance outsourcing and here is a link to the interview http://www.youtube.com/watch?v=TAXwor-LGAY&feature=relmfu

Hello Ms. Banfield,

I recently saw your report regarding outsourced maintenance from February 8th which is posted on YouTube. First I would like to thank you for shedding further light on this growing issue. This trend has been continuing to grow and currently airlines in North America outsource over $48 billion dollars worth of maintenance and that figure is expected to blossom to more than $69 billion dollars over the next ten years according to presenters at the annual MRO (Maintenance Repair Organizations) Conference which was held in Dallas TX April 3rd - 5th. Much of this money is sent overseas and Mr. Little was correct when he pointed out that there is close to non-existent oversight at these facilities.

As a twenty five year mechanic I have witnessed the quality of maintenance deteriorate because of this trend. The Teamsters Union, through the Teamsters Aviation Mechanics Coalition has been tracking this decay in the quality of maintenance over the last several years and it encourages members to report items that effect safety. We have shared these concerns on Capitol Hill. As I see it, this problem affects the flying public in a number of different ways. From a national security aspect, during airframe overhaul an aircraft is stripped to its basic form, no interior is left inside at all during the check, and there are many places in every aircraft that could hide any manner of device that could lead to disastrous results. Another key point is that many good paying jobs have been lost affecting the economy in a very negative way. At United Airlines alone the number of aircraft mechanics was reduced from a high of 15,700 ten years ago to 4,700 today. And finally and most importantly there is safety. Of course safety is compromised when a company shifts jobs from a skilled workforce to an inexperienced one. These airplanes are designed to continue flying with multiple systems not working properly and the overall age of the fleets of North America continues to decline. Those two factors more than anything have led to the current safety record. As the price of energy continues to eat away at profit margins airlines will continue to look for ways to reduce costs. Maintenance is currently the target for these cost reductions, but there will most assuredly be other corners cut as the airlines manage their risks to maintain profitability.

I would ask if you do another report on this very serious trend that you please interview someone that knows what they are talking about. All due respect to Mr. Tilmon but I know as much about flying an aircraft as he does about fixing one. Both jobs are highly specialized requiring years of continued training and I wouldn't dream of speculating on air about why a pilot may have made a certain decision and he should have known better than to speak about an area that he had little exposure to over his career.  

In closing, your first instinct was correct, you should be worried. In fact the country should be worried. Thank you for your time.


Take care,
Bob Fisher