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Thursday, September 30, 2010

Smisek ready to take on the world

Thanks to Larry Calhoun for sending this link from USA Today, where Jeff Smisek is interviewed about taking over the reins at the merged company.

An excerpt;

Q: How will you keep the United folks from feeling like second-class citizens?

A: One, we've built a management team that's a true merger-of-equals combination of leadership, selecting people from both carriers, as opposed to the arrogance of a takeover. We're partners here, and we need to deal with each other respectfully as partners.

Secondly, I think the folks at United have been through very difficult times, as have we, since 2000. They want to change. I think they're going to embrace change. We're going to offer them ... a culture that will make them enjoy coming to work and be proud of the place they work.